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About Us

Careers

Come Join Our Family!

CEO Brian Troop has assembled a seasoned team from his extensive career in real estate and mortgage lending industries to build a lean business at an ideal time in the market. Mr. Troop has over 30 years of experience in real estate and mortgage lending and servicing.

Much of the team worked together previously at Calabasas Funding Corporation or “CFC Mortgage”. CFC Mortgage was a highly successful mortgage banker for approximately 20 years.

Building off its success and wealth of experience, Customer Service Mortgage Corporation or CSMC Mortgage was established in January 2017. CSMC has built an exceptional panel of experienced management team members and operational staff members that not only bring knowledge of the market, but also bring relationships that prove to serve beyond the call of duty.

CSMC is looking for the next generation of team members to continue to grow our successful foundation.

happy CSMC employees



Core Values

Benefits

Send Your Resume to Careers@csmcmortgage.com

CSMC Mortgage is an equal opportunity employer. CSMC Mortgage values diversity and is committed to creating an inclusive environment for all employees. Pursuant to CSMC Mortgage’s Equal Employment Opportunity (EEO) policy, all qualified applicants will be considered without regard to any protected characteristic under state, federal, or local law, including, but not limited to race, color, creed, religion (including religious dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression), national origin (including language use or possession of a driver’s license issued under Vehicle Code § 12801.9), citizenship, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, sexual orientation, status as a victim of domestic violence, assault or stalking, military or veteran status, and/or political affiliation or activity.

We encourage applications from all qualified candidates and will reasonably accommodate applicants’ needs in accordance with applicable law throughout all stages of the recruitment and selection process. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@csmcmortgage.com.

In your email please describe specific accommodation you are requesting and the position for which you are applying. Information received relating to accommodation will be addressed confidentially.

“ My experience is always fantastic & seamless. Mayen Grigorian is a true professional. He’s honest, he goes above and beyond, he’s efficient, always available and knowledgeable. I never have to call for updates he beats me to it and sends updates regarding the loan. Our clients are very happy and we’re very happy! Five star service, I can’t say enough good things about Mayen as a person and a professional. Hands down! He’s The Best!”

- Taline S.

“Laura Hertz is the best lender I've ever worked with in my 25 years as a Realtor. I never have to worry that she has things handles and she always performs in the best way possible. I also know that she is an advocate for my buyers and not only does she meet their expectations but she exceeds them! She is my lender for life!”

- Paula K.

“ Mario provided excellent service. Not only was he professional and helpful, but the personal support and reliability was something hard to find these days. I will not be using anyone else and have confidently referred him to friends and family.”

- Heather C.

“CSMC is always our go to lender. Denise Bizzy is fabulous. She really went the extra mile trouble shooting solutions to problems our client had. I do not believe another lender would have been able to pull this off. Five stars for the A+ service from Denise Bizzy and CSMC Mortgage!”

- Mark L.

“Mark, Darci & Co were wonderful to work with! They were responsive, managed a complex buying situation with ease, incredibly communicative and always ensured I was caught up with what was going on and where I was in the process. Heavily recommend!”

- Zach J.

“Darci, Mark and their team of professionals made the purchase for our amazing buyers absolutely seamless. The level of service they provide is second to none! They delivered the best rate and the best terms for the clients. Mark and Darci are very transparent with their fees and have a stellar reputation in the community. I highly recommend Darci and Mark for all your mortgage needs!”

- Gabby G.

“Faye helped me purchase my first home last year. She was very professional and worked very quickly to help me procure financing. She made herself available around my schedule and took the time to explain my options for financing to help me get the lowest rate possible. Would highly recommend her to anyone looking for someone that is professional, highly knowledgeable, polite, and responsive.”

- James Z.

“This review is about Mark and Darci Richardson from CSMC Mortage in Simi Valley. This team is the BEST! For the past 12 years our home was "underwater" due to the "crash" in 2007, and unable to do anything with the mortgage except pay it. These two kept on top of things and finally the house qualified to REFI. We just completed everything and it closed last week... and they saved us over $900 a month!! That's a huge savings for a couple of senior citizens! We are SO happy now and finally can breathe. Thanks to Mark and Darci and CSMC Mortgage for following through, jumping through all the hoops necessary and helping us out! I can't recommend them more... they are the BEST!!!”

- Shari S.